Job Summary:
The New Car Release Staff is responsible for ensuring the proper preparation, inspection, documentation, and turnover of brand-new vehicles to customers. This role ensures that vehicles are in excellent condition, complete with the required accessories and documents, and ready for release according to dealership standards. The position requires basic automotive knowledge, attention to detail, and the ability to coordinate effectively with the Sales, Service, and Logistics Departments to provide a smooth and satisfactory vehicle release experience.
Key Responsibilities:
- Vehicle Preparation and Inspection
- Conduct basic inspections of new vehicles before release to verify their condition, cleanliness, and readiness for customer turnover.
- Check the completeness of vehicle accessories, tools, and other required inclusions.
- Verify vehicle details, including model, variant, and basic features, against the release documents.
- Report any damage, missing accessories, or concerns to the appropriate personnel before release.
- Vehicle Release and Turnover
- Assist in preparing and positioning vehicles for scheduled customer releases.
- Coordinate with the Sales and Service Departments to ensure vehicles are ready for turnover within the agreed schedule.
- Assist customers during vehicle turnover and provide basic information about vehicle features and functions.
- Help ensure that every vehicle is released in a clean, presentable, and satisfactory condition.
- Documentation and Record Management
- Verify the completeness and accuracy of vehicle release documents, checklists, and other required forms.
- Maintain organized records of vehicle release documents, inspection results, and related transactions.
- Coordinate with the Sales Admin Staff to address missing documents or other release requirements.
- Vehicle Handling and Logistics Support
- Safely move and position vehicles within dealership premises and designated release areas.
- Assist in coordinating vehicle transfers and movements as required by dealership operations.
- Follow established procedures when handling and parking vehicles to prevent damage.
- Ensure proper care of vehicle keys, accessories, and related items under the staff member’s responsibility.
- Safety and Operational Compliance
- Follow dealership policies, standard operating procedures, and vehicle handling guidelines.
- Maintain awareness of vehicle safety requirements during inspections and movements.
- Perform assigned duties efficiently during peak release periods and scheduled dealership activities.
- Carry out other related responsibilities as assigned by the supervisor or management.
QUALIFICATIONS:
- At least High School Graduate
- Vocational or college level in Business or Automotive-related courses is an advantage
- Must have a valid driver’s license with Code B
- Familiar with vehicle types, models, and basic features
- Can work under pressure and willing to work extended hours when needed
Note: This is a general job description. Specific responsibilities and requirements may vary depending on the actual role and level within Toyota Butuan
